How do I reset my password?

To reset your password you can either click the "forgotten your password" link on the Unicity login form, or go directly to that system at this address:

http://www.unicitysolutions.co.uk/account/forgottenpassword/

You will need to know your registered email address in order to reset your password. If you have forgotten this, any other admin user on your site will be able to tell you, or you should contact support.

On the "forgotten your password" screen, enter your email address. You will be sent a validation email within a couple of minutes. If you do not receive this email check your junk mail folder.

Within this email there will be a link to verify your identity. Click this link, and you will be taken back to the Unicity website, where you will be able to choose a new password.

For increased security, Unicity passwords must meet the following complexity requirements:

  1. Be a minimum of 9 characters long
  2. Contain at least one lowercase letter and one uppercase letter, or one non-alphabetic character (such as a number or symbol)